FAQ's
I have a demat account with another depository? Can I link this account to my trading account with Compositedge?
Absolutely, but in case you wish to take delivery of stocks, we insist on opening a demat account with us to facilitate exposures and pay-ins
What are initial margins?
Margins collected upfront at the time of entering into a trade in a futures contract. It is a combination of Span and Exposure margins
What are the different online payment gateways?
You can transfer funds instantly using the online payment facility available on your NOW trading platform or the Accounts Access system from your back office software. You can transfer funds directly from your bank to your trading account with us
What are the contract- note charges at Compositedge?
To cover operational costs involved in processing contract notes, we charge a fee of Rs.10/ contract/ segment
How do I change my B.O. password?
Log-in to your back office and follow the illustration below
Click on Profile & select Change Password.
What is the minimum amount I can withdraw?
The minimum payout request should be for Rs. 1000
Is there a cut- off time to initiate pay-out requests?
We do not have a cut- off time for pay- out requests. However, requests placed before 5.00 PM will be processed the same day
Are there alternate options to withdraw funds?
Yes, we have another option to send out pay- out requests. All you have to do is e-mail us at help@compositeinvestments.com, mention your trading code & the amount you wish to withdraw and we will take care of the rest
How do I check my daily and net P&L?
Login to your back- office software & follow the steps below to view your daily and net P&L
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Prevent Unauthorized Transactions in your demat account --> Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other
important transactions in your demat account directly from CDSL on the same day......................issued in the interest of investors.
No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment.
No worries for refund as the money remains in investor's account.
KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.
Kindly contact helpdesk@compositeinvestments.com to update/add/modify the Bank account details, Demat account details/ Email id/ Mobile number.
Filing complaints on SCORES - Easy & Quick : https://www.scores.gov.in
a. Register on SCORES portal | b. Mandatory details for filing complaints on SCORES i. Name, PAN, Address, Mobile Number, E-mail ID | c. Benefits: i. Effective Communication ii. Speedy redressal
of the grievances
Policy and Procedures : AML Policy | Auction Policy